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Case study · Youth & campus

Training student leaders to represent every student

Over three days in October 2026 we trained the Student Representative Council (SRC) of Ekurhuleni West TVET College on governance, conflict and their constitution. We then wrote a findings paper for campus management based on the leaders' own self-assessments.

ClientEkurhuleni West TVET College (EWC)
Delivered withMohoko Trading Enterprise
WhenOctober 2026 · three days
Who took partSRC members from across the college's campuses
Our roleFacilitation, assessment and the findings paper
3days of training
6sessions
5campuses in the self-assessment
10questions per leader
1findings paper for management
4recommendations

The programme

From the SRC's purpose to its paperwork.

Each session mixed short input with group work. Leaders worked on their real constitution and code of conduct, not textbook examples.

Session 1Foundation

Introduction and foundation

The SRC's role in college governance, human rights and democratic principles, the constitution and elections, and leading with inclusion and accountability.

Session 2People

Conflict management and resolution

Handling disagreements inside the council and between students and staff, before they escalate.

Session 3Rules

Code of conduct: finding loopholes

Reading the code of conduct closely to find the gaps that cause disputes.

Session 4Rules

Constitution review: writing down how things get done

Turning unwritten habits into clear written procedures, and logging gaps in a constitution gap register.

Session 5Rules

Constitution review, part 2: writing a procedure that works

Drafting procedures that hold up in practice: who acts, by when and what gets recorded.

Session 6Practice

Democracy and fairness

Representing every student fairly, including the quiet ones and those who didn't vote for you.

From the room

Leaders wrote their own escalation routes.

Flipchart from group 4 listing five steps: listen to students and check SRC records, collect evidence and follow up with the responsible department, inspect the problem, remain calm, escalate to Student Affairs
Flipchart from group 5 about why student voices matter: student dignity, safety and academic success depend on being heard

“Student dignity, safety and academic success depend on being heard.”

Group 5, flipchart notes

What we found

The values are there. The routines aren't yet.

We reviewed ten self-assessments from five campuses, completed on 8–9 October 2026. The figures describe this group as a snapshot, not every student leader at the college.

100%

Understand why the SRC exists

Every readable sheet said the SRC gives all students a formal voice in decisions that affect them.

70%

Put students' needs first

The rest ranked college rules or their own opinion above what students need and say.

70%

Couldn't name where to take a problem

They wrote “follow the correct procedure” without saying who to approach. Only 30% named real steps, such as a written memo to Student Support Services.

50%

Find getting action the hardest part

Results often depend on management, and leaders described waiting more than following up.

70%

Named students who get overlooked

Shy students, those who live off campus, students with disabilities and first-years. But only 10% described a routine that would reach them reliably.

60%

Committed to a listening step within two weeks

Class visits, listening sessions or anonymous feedback forms. Another 20% planned a service drive, such as NSFAS application help.

Our recommendations

Practical skills, not a change of attitude.

  1. Give each campus a simple chart of who to approach first, who next and what to put in writing, and let leaders practise it.
  2. Teach follow-up: track every concern, keep minutes and report back to students regularly, even when progress is slow.
  3. Pair visible projects, like financial-aid drives, with gathering and documenting student concerns for management.
  4. Practise using the constitution to solve real student problems, so leaders see it as a tool rather than a barrier.

Training student or staff leaders?

We run the sessions and tell you what we found.

Leadership, governance and financial literacy training for SRCs, student societies, youth structures and staff, with a written report at the end.

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